Last updated [date]
1. Who we are
This website and the HeyNik waitlist are operated by [The Performance
Mindset CC Pty Ltd], ABN [ABN], of [address],
Victoria, Australia. In this policy, “we”, “us” and “our”
mean that company. We handle personal information in line with the Australian Privacy
Principles under the Privacy Act 1988 (Cth).
2. What we collect
- What you give us. Your name and email address when you join the
waitlist, and your answers to the optional questions we ask — whether you play, coach
or are the parent of a cricketer, the level of cricket involved, and the part of your game
you would most like to work on.
- What we collect automatically. Your IP address, browser and device
type, the pages you view and how you arrived here, through cookies and similar
technologies.
- What advertising platforms pass to us. If you joined through a form on
Facebook or Instagram, Meta gives us the name and email address on your account together
with your answers.
We do not ask for payment card details, government identifiers or health information
through this page, and we do not want you to send them to us.
3. Why we collect it
- To tell you when HeyNik opens, and to give waitlist members access first
- To send you information about HeyNik, which you can stop at any time
- To understand which advertising is working, and to improve the product and this site
- To meet our legal and record-keeping obligations
4. Marketing emails
Joining the waitlist means consenting to us emailing you about HeyNik. Every email we send
identifies who it is from and carries an unsubscribe link that works. Unsubscribe at any time
and we stop. We will not pass your address to anyone else to market to you.
5. Who we share it with
We share personal information with the service providers who help us operate, and only so
far as they need it to do that job:
- Meta Platforms — advertising and lead forms
- Intuit Mailchimp — email delivery and list management
- [Hosting and analytics provider] — running this site
Some of these providers store information outside Australia, including in the United
States. By joining the waitlist you consent to that overseas disclosure. We do not sell
personal information to anyone.
6. Cookies and tracking
We use the Meta Pixel and similar tools to measure our advertising and understand how this
site is used. You can block or clear cookies in your browser settings, and you can manage ad
personalisation in your Facebook or Instagram settings. Blocking cookies will not stop you
joining the waitlist.
7. Young people
HeyNik is built for cricketers aged 13 and over. We do not knowingly collect personal
information from anyone under 13. Advertising for HeyNik is directed only at people aged 18
and over. If you are under 18, please have a parent or guardian join the waitlist on your
behalf. If you believe we hold information about a child that should not have been collected,
contact us and we will delete it.
8. Security and how long we keep it
We take reasonable steps to protect personal information from misuse, loss, and
unauthorised access or disclosure. We keep waitlist information until you unsubscribe or ask
us to delete it, and for a reasonable period after that where we need it for legal or
record-keeping reasons.
9. Access, correction and deletion
You can ask for a copy of the personal information we hold about you, ask us to correct it,
or ask us to delete it. Email [privacy@heynik.com.au] and we will
respond within a reasonable time. There is no charge for a straightforward request.
10. Complaints
If you think we have mishandled your personal information, contact us first at
[privacy@heynik.com.au] so we can try to put it right. If you are not
satisfied with our response, you can complain to the Office of the Australian Information
Commissioner at oaic.gov.au
or on 1300 363 992.
11. Changes to this policy
We may update this policy from time to time. The current version is always on this page,
with the date it was last updated shown at the top.